Device Damaged or Lost
We know accidents happen. The "Technology Use & Support Fee" helps reduce the cost to families in the event of such accidents. If your Chromebook is damaged or lost, please follow the steps listed below. See the NPAS Digital Learning Agreement for more information.
What should I do if my Chromebook is damaged or lost?
Step 1: Bring Your Device to the Media Center
Students, a staff member will check-in your device and submit a repair claim.
Step 2: Submit Your Chromebook Damage or Replacement Fee Online
Parents, log into your Infinite Campus Parent portal account to submit the fee.
- Log into the Campus Parent portal
- On the left menu, click Fees option
- Next to the fee, click the Add to Cart button
- In the upper-right corner, click My Cart
- Enter your Payment Method information
- Click the Submit Payment button
Notes: • A device cannot be returned until the Damage or Replacement Fine has been paid.
Notes: • Lost or Stolen? You must file and submit a copy of the police report.
Step 3: Pick Up Your Device from the Media Center
After submitting payment, pick up your device from the media center.